Shipping policy

At Roma Parfum, we stand behind the quality of our fragrances. If for any reason you are not satisfied with your purchase, we offer a 30-day return policy under the terms outlined below.

Eligibility for Returns

  • Returns must be requested within 30 days of delivery.

  • Items must be unused, unopened, and in original packaging.

  • Opened or used fragrances cannot be returned due to hygiene and safety regulations.

  • Travel atomizers, limited editions, and promotional items are final sale unless damaged or defective upon arrival.

Non-Returnable Items

  • Opened or used fragrance bottles

  • Gift cards

  • Clearance or final sale items

  • Free promotional items included with purchase

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery with:

  • Your order number

  • Clear photos of the damaged item and packaging

We will replace the item or issue a refund at no additional cost.

Return Process

  1. Email support@romaparfum.com with your order number and reason for return.

  2. If approved, you will receive return instructions.

  3. Customers are responsible for return shipping unless the item is defective or incorrect.

Refunds

  • Approved refunds will be issued to the original payment method.

  • Please allow 5–10 business days after receipt of the return for processing.

Roma Parfum – Terms of Service

Effective Date: [Insert date]

Welcome to romaparfum.com, operated by Atlas King LLC dba Roma Parfum (“we,” “us,” “our”). By accessing or purchasing from our site, you agree to the following Terms of Service.

Use of Our Site

You agree to use this site for lawful purposes only. Any misuse, including fraud or infringement of intellectual property, is prohibited.

Products & Availability

  • All products are subject to availability.

  • We reserve the right to limit quantities or discontinue products at any time without notice.

  • Product descriptions are provided for informational purposes and may change.

Pricing & Payments

  • Prices are listed in USD.

  • We reserve the right to change pricing at any time.

  • All payments are processed securely through third-party providers.

Intellectual Property

All content on this site — including logos, imagery, text, packaging designs, and fragrance names — is the property of Roma Parfum and may not be used without written permission.

Limitation of Liability

Roma Parfum is not liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our fragrances are for external use only.

Governing Law

These Terms are governed by the laws of the State of South Carolina, United States.

Roma Parfum – Shipping Policy

Effective Date: [Insert date]

Order Processing

  • Orders are processed within 2–5 business days (excluding weekends and holidays).

  • During high-volume periods or launches, processing times may be extended.

Shipping Methods

We currently ship within the United States only.

  • Standard Shipping: 3–7 business days

  • Expedited options may be available at checkout

Shipping rates are calculated at checkout.

Fragrance Shipping Notice

Due to alcohol content, fragrances are classified as flammable liquids and must be shipped via ground transportation in accordance with carrier regulations.

Order Tracking

Once your order ships, you will receive a tracking number via email.

Lost or Delayed Packages

Roma Parfum is not responsible for delays caused by carriers, weather, or incorrect address information. If your package is marked delivered but not received, please contact the carrier directly.

Address Accuracy

Customers are responsible for ensuring shipping information is accurate. Orders shipped to incorrect addresses cannot be refunded.